Our work in Utility

Our experience of working with utilities spans telecommunications, water and energy. What is true of all three is that they are fiercely competitive and tightly regulated. Giving suppliers that competitive edge is perhaps more challenging than in any other sector. Price rises and caps, political shifts and increasing environmental controls give operators little room for manoeuvre. Building trust, engaging consumers and being fleet of foot are essentials. Expecially when discounts and short-term offers make consumers very promiscuous. Brand loyalty is a crucial thing to build, nurture and sustain.